Shipping policy

Orders from Keystrokes by MAUD are fulfilled through a global network of print-on-demand partners, ensuring that your books are printed as close to your location as possible to minimize shipping times and environmental impact.

Standard Shipping Details
Processing Time: Most orders are processed and sent to the printer within 24–48 hours (Monday–Friday).

Fulfillment: Since each book is printed specifically for you, please allow an average of 3–5 business days for the printing process before the item is dispatched.

Shipping Times:

Within Australia: Books are typically printed in Melbourne. Standard shipping generally takes 1–4 business days once dispatched.

International: Shipping timelines vary by destination, typically ranging from 5–15 business days depending on the selected service (e.g., USPS, UPS, or DHL).

Important Considerations
Tracking: You will receive a confirmation email with tracking information as soon as your order leaves the printing facility.

Address Accuracy: Please ensure your shipping details are correct at checkout. Orders generally cannot be edited or canceled once they have been sent to the fulfillment queue (usually within 24 hours of placement).

Customs and Duties: For international orders, local duties and taxes may be applied by your country's customs office. These are the responsibility of the recipient and are often calculated at checkout for a "Delivered Duty Paid" experience.

Whether your order is a copy of Barefoot Mud on the Marble or a title from the Silly Tilly series, our goal is to get these stories into your hands with the same precision and care that went into writing them.

For specific questions regarding a recent order or for bulk author copy inquiries, please reach out through the contact portal at Keystrokesbymaud